You’re already with a customer
A new request still comes in while you’re mid-appointment or already on a job. If nobody answers, that work often goes to a competitor.
Greater Toronto Area
AI receptionists for service businesses.
AXIOM AI is a done-for-you virtual receptionist for service businesses in the Greater Toronto Area. It answers every voice call and text, books appointments into the calendar you already use, and flags urgent requests — on the number your customers already know.
- Done-for-you setup in under five business days
- Uses your existing number, via call forwarding
- Connects to the calendar or booking system you already use
The problem
The phone still rings when you can’t pick up.
Owners and staff are already with a customer, or already on a call. After hours and on weekends, a caller who hits voicemail often just dials the next business. Hiring a full-time receptionist is a big cost; do-it-yourself tools leave you to set everything up yourself.
After hours is still business hours for callers
Customers still call in the evening and on weekends. An AI receptionist answers then, takes the details, and books a slot or reaches your on-call staff when that’s how you work.
Voicemail does not book the work
A message in the inbox is not a booked appointment. AXIOM collects the name, address, phone, and issue, then puts a visit on the calendar you already run.
How it works
Live in under five days. You keep your number.
We build the receptionist, connect your calendar or booking system, and set the after-hours and emergency rules. You do not configure a dashboard.
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We set up your receptionist
In under five business days we write the call scripts for your business, connect the calendar or booking system you already use, and agree how after-hours and urgent calls should be handled.
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Forward the calls you can’t take
Callers still dial the number they already know. You set conditional forwarding for no-answer, busy, or after-hours calls. Porting your number is optional later — it is not required to start.
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Calls become bookings and texts
The AI answers, discloses that it is an assistant, takes the details, books the slot when it can, texts the customer, and sends you a summary. Urgent requests can be escalated to your on-call staff when you have that set up.
Features
Done-for-you setup, not another dashboard to configure.
Mid-market, done-for-you service for service businesses in the GTA and across Ontario — with Canadian compliance in mind, and French available on the Pro plan.
Voice and SMS answering
After-hours and overflow answering is included on every plan. Growth and Pro add 24/7 coverage, so evenings, weekends, and busy days are answered too.
Emergency triage
On Growth and Pro, urgent requests can be flagged and transferred to your on-call staff instead of sitting in a voicemail.
Books into your calendar
On Growth and Pro, appointments go into the calendar or booking software you already use. Starter includes an SMS booking link.
Keep your existing number
No new customer-facing number required. Forward unanswered or after-hours calls and keep the listing you’ve already paid to build.
Missed-call text-back and confirmations
Every plan can text a caller back after a missed call, with STOP and HELP handling. Growth and Pro also send SMS appointment confirmations.
Canadian-ready, with French on Pro
CASL-aware texting, Canadian numbers, and CAD billing. English is standard; English plus French or Spanish is included on the Pro plan.
Pricing
Done-for-you plans, priced for small service businesses.
Prices are in Canadian dollars, plus HST. Plans are month-to-month. Overage is $0.49 per minute on every tier.
Starter
After-Hours
$249 CAD / month
300 minutes included
- After-hours and overflow answering
- Message taking
- Text-back for missed calls
- SMS booking link
Most popular
Growth
Full Front Desk
$495 CAD / month
600 minutes included
- Everything in Starter, plus 24/7 coverage
- Live booking in your existing calendar or booking software
- SMS confirmations
- Emergency transfer to your on-call staff
- Monthly tuning
Pro
Multi-Location
$995 CAD / month
1,200 minutes included
- Everything in Growth
- Up to 3 locations or lines
- English plus French or Spanish
- CRM sync and review requests
- Priority support
30-day money-back guarantee: if the service doesn’t pay for itself by generating revenue in your first 30 days, we refund your first month.
Minutes are voice minutes on the receptionist line. Plans are month-to-month. If you outgrow a plan, we will help you move up a tier.
FAQ
Questions owners usually ask.
Does the caller know it’s AI?
Yes. The receptionist discloses that it is an AI assistant for your business in the greeting, and it offers to take a message or transfer when a person is needed. It also says the call may be recorded. We do this to be clear with callers and to stay ahead of AI-disclosure and recording-notice rules.
Do I need a new phone number?
No. You keep the number your customers already have. We have you set conditional call forwarding for no-answer, busy, or after-hours calls. Porting the number to us is optional and can wait until you want it.
What calendars and field software does it book into?
We connect to common calendars such as Google Calendar and Outlook, and to many booking systems. Tell us on the demo form and we will say whether we can connect yours before you start.
What happens on an emergency call?
You define what counts as urgent. The receptionist flags those calls and can escalate them to your on-call staff. If that person can’t be reached, it takes a callback number and notifies you.
How long does setup take?
Our target is five business days or less from intake to go-live: scripts, calendar connection, forwarding, and a test pass on the call flows.
Will it speak French?
English is included on every plan. English plus French or Spanish is included on the Pro plan. If French matters from day one, choose Pro or ask about it on the demo.
How are Canadian customers billed?
Prices are in Canadian dollars, plus HST. HST is not included in the amounts shown and will be added on the invoice.
Does the AI give professional advice?
No. The receptionist never gives professional advice. It captures the details you ask it to collect, then books a time or escalates the request to your staff.
Is there a money-back guarantee?
Yes. If the service doesn’t pay for itself by generating revenue in your first 30 days, we refund your first month.
Is there a contract?
Plans are month-to-month. We will put the terms in a service agreement before anyone pays. There is no long-term contract required to start.
Book a demo
See how it would work for your business.
Tell us about your business and we will follow up. You can also call us at 647-990-6596.