You’re already on a job
A new no-heat or burst-pipe call can be a serious job — and it still comes in while you’re mid-repair. If nobody answers, that work often goes to a competitor.
AI receptionists for HVAC & plumbing · Greater Toronto Area
Never let a missed call become a missed job.
AXIOM AI is a done-for-you virtual receptionist for residential HVAC and plumbing companies. It answers every voice call and text, flags emergencies, and books appointments into the calendar you already use — on the number your customers already know.
Live demo line: 647-990-6596. The agent will tell you it is AI, and that the call may be recorded.
- Done-for-you setup in under five business days
- Uses your existing number, via call forwarding
- Books into Jobber, Housecall Pro, Google Calendar, or Outlook
The problem
The phone still rings when you can’t pick up.
Owners and techs are on job sites, under sinks, or already on a call. After hours and on weekends, a caller who hits voicemail often just dials the next shop. Hiring a full-time receptionist is a big cost; do-it-yourself tools leave you to set everything up yourself.
After hours is still business hours for callers
Furnaces fail at night. Pipes fail on Saturday. An AI receptionist answers then, takes the details, and either books a slot or reaches your on-call tech.
Voicemail does not book the work
A message in the inbox is not a booked appointment. AXIOM collects the name, address, phone, and issue, then puts a visit on the calendar you already run.
How it works
Live in under five days. You keep your number.
We build the receptionist, connect your calendar, and set the emergency rules. You do not configure a dashboard.
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We set up your receptionist
In under five business days we write the call scripts for your trade, connect Jobber, Housecall Pro, Google Calendar, or Outlook, and agree how emergencies should be routed.
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Forward the calls you can’t take
Callers still dial the number they already know. You set conditional forwarding for no-answer, busy, or after-hours calls. Porting your number is optional later — it is not required to start.
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Calls become bookings and texts
The AI answers, discloses that it is an assistant, takes the details, books the slot when it can, texts the customer, and sends you a summary. Emergencies go to the on-call technician.
Features
Built for small HVAC and plumbing shops, not enterprise dispatch.
Mid-market, done-for-you service for 1- to 5-truck operators in the GTA and across Ontario — with Canadian compliance in mind, and French available on the Pro plan.
24/7 voice and SMS
Every call and text is answered, including evenings, weekends, and overflow while your crew is already on the line.
Emergency triage
No-heat, no-water, and burst-pipe calls can be flagged and transferred to your on-call technician instead of sitting in a voicemail.
Books into your calendar
Appointments go straight into Google Calendar, Outlook, Jobber, or Housecall Pro — the tools you already dispatch from.
Keep your existing number
No new customer-facing number required. Forward unanswered or after-hours calls and keep the listing you’ve already paid to build.
Missed-call text-back and confirmations
Callers can get a text after a missed call, plus SMS booking links and appointment confirmations — with STOP and HELP handling.
Canadian-ready, with French on Pro
CASL-aware texting, Canadian numbers, and CAD billing. English is standard; English plus French or Spanish is included on the Pro plan.
Pricing
Done-for-you plans, priced for small shops.
Prices are in US dollars. Canadian clients are billed in CAD at the current exchange rate, plus HST. Overage is $0.35 USD per minute on every tier.
Starter
After-Hours
$297 USD / month
Setup fee $497 USD · 300 minutes included
- After-hours and overflow answering
- Message taking
- Text-back for missed calls
- SMS booking link
Most popular
Growth
Full Front Desk
$497 USD / month
Setup fee $997 USD · 600 minutes included
- Everything in Starter, plus 24/7 coverage
- Live booking in Google, Outlook, Jobber, or Housecall Pro
- SMS confirmations
- Emergency transfer to your on-call tech
- Monthly tuning
Pro
Multi-Location
$797 USD / month
Setup fee $1,497 USD · 1,200 minutes included
- Everything in Growth
- Up to 3 locations or lines
- English plus French or Spanish
- CRM sync and review requests
- Priority support
Founding offer — first 5 clients. Setup fee waived, month-to-month billing, and a 30-day money-back guarantee, in exchange for a case study and testimonial.
Minutes are voice minutes on the receptionist line. If you outgrow a plan, we will help you move up a tier. There is no long-term contract on the founding offer.
FAQ
Questions shop owners usually ask.
Does the caller know it’s AI?
Yes. The receptionist discloses that it is an AI assistant for your business in the greeting, and it offers to take a message or transfer when a person is needed. It also says the call may be recorded. We do this to be clear with callers and to stay ahead of AI-disclosure and recording-notice rules.
Do I need a new phone number?
No. You keep the number your customers already have. We have you set conditional call forwarding for no-answer, busy, or after-hours calls. Porting the number to us is optional and can wait until you want it.
What calendars and field software does it book into?
Google Calendar, Outlook, Jobber, and Housecall Pro. If you use something else, tell us on the demo form and we will say whether we can connect it before you start.
What happens on an emergency call?
You define what counts as an emergency — for example no heat, a burst pipe, or a sewage backup. The receptionist flags those calls and can transfer them to your on-call technician. If the tech can’t be reached, it takes the address and a callback number and notifies you.
How long does setup take?
Our target is five business days or less from intake to live: scripts, calendar connection, forwarding, and a test pass on the demo flows.
Will it speak French?
English is included on every plan. English plus French or Spanish is included on the Pro plan. If French matters from day one, choose Pro or ask about it on the demo.
How are Canadian customers billed?
The prices on this page are in USD. Canadian clients are billed the same plans in CAD at the current exchange rate, plus HST. We will confirm the CAD amount before you start.
Is there a contract?
The founding offer for the first five clients is month-to-month, with a 30-day money-back guarantee, in exchange for a case study and testimonial. We will put the ongoing terms in a service agreement before anyone pays.
Book a demo
See it on your jobs, not just on our demo line.
Tell us about your shop and we will follow up. You can also call the live demo at 647-990-6596 right now.